Insurance Claims

Insurance Claims Assistance in Connecticut

Get help repairing your roof storm damage


We'll help you get through the insurance process and restore your home to normal.

Storm damage can cause roof leaks and water damage inside your home. If you need to file an insurance claim, Millstream Construction can work with your insurance adjuster throughout the claim process. We're a trusted roofing company in Greater Hartford & Glastonbury. We're also highly-experienced in storm damage repair in Connecticut.

Contact us today to schedule your on-site evaluation and estimate today!

The Process

Each insurance company handles the process differently. However, the process usually follows these steps:

  1. We'll inspect your home and assess the damage that's been done. This will help you decide whether it is worth filing a claim.
  2. Contact your insurance company and schedule an appointment for an adjuster to come out and inspect any damage. We would suggest that you have a Millstream Construction representative present to discuss the damage.
  3. Following the inspection, the insurance company should send you a summary of the damage and the first check (usually about half the amount needed to cover repair/replacement. We can help you analyze this paperwork and discuss the accuracy.
  4. Finally, our team will get to work on the needed repairs or replacement.


The homeowner is legally required to pay whatever deductibles that were agreed upon when the insurance policy was purchased. The deductible will vary from one case to the next, though the homeowner should be aware of his or her responsibility for the deductible before filing any claims. This should be your only cost during the process unless you should choose any upgrades to your roofing system

Repairing & Replacing the Roof

Following the approval of your insurance claim you will have a set time limit to repair the covered damage depending on your insurance company. After Millstream Construction discusses with the homeowner the accuracy of the insurance company’s assessment and payment estimate, a Millstream Construction Specialist will discuss with you the required materials and the expected costs of repair or replacement. At this point a contract will be signed. If there is a mortgage on the home or business the first insurance check will usually require your mortgage company's approval of the contract for the scheduled roof replacement or repair.

When this first check is received it is typical for Millstream Construction to receive a deposit as outlined in the contract prior to work being started. Once the work is complete, Millstream Construction will send an invoice indicating total costs including any supplemental charges due to any and all unforeseen Issues. Also, a signed verification of the completed roof project will be sent to your insurance company. Once the insurance company has reviewed this information, the homeowner is sent a second check to cover the remaining cost for the repair/replacement that the first check did not cover. The amount of the second check is then paid in full to Millstream Construction for the finished job.

Restore your home and peace of mind

When you work with Millstream Construction to repair wind or hail storm damage, you can expect quality craftsmanship and customer service. We'll meet at a time that's best for you to discuss work specifications, materials, cost, and warranty details. We'll answer your questions and provide you with a detail estimate for the work roofing, siding, or gutter work you need.

If you have questions about the insurance claim process, or any of our services, call us today at 1-855-556-7549 to speak with us and let us know how we can help you. We are the trusted roofing company in East Hartford, Avon, Hartford, and surrounding areas in Connecticut.

Looking for a price? Get a no cost, no obligation free estimate.

our service area

We serve the following areas

Our Locations:

Millstream Construction
255 Williams St E
Glastonbury, CT 06033